Free shipping on all orders over $99
No additional import duties or tariffs.
Every Mainny badge is made to order. Please allow time for both production and shipping when planning your purchase.
Production Time
Our custom badges take 2–3 weeks to make before shipment. Shipping time is additional and begins after your order has been dispatched.
Estimated Shipping Time
| Destination | Estimated time after dispatch |
|---|---|
| United States | 7–10 days |
| United Kingdom | 5–7 days |
| Canada | 7–10 days |
| Other countries | Approximately 10–15 days |
Total waiting time = 2–3 weeks of production + shipping time to your destination. These shipping times are estimates.
Tracking Your Shipment
Once your order has shipped, we will send you a tracking number. You can check your shipment using:
- 4PX Tracking
- USPS, for shipments handled by USPS
- Our Track Your Order page
On our website, enter your order or confirmation number together with the email address or phone number used at checkout. No login is needed. If your order has not shipped yet, you can check its current status there.
Haven’t Received a Tracking Number?
Your badge may still be in production. If you have not received a tracking number or would like an update, contact us by email, through our online customer service, or on WhatsApp. Please include your order number so we can help you more quickly.
Lost Packages
If your parcel has been in transit for 30 days without being delivered, we will treat it as potentially lost. Please contact us immediately so we can investigate its whereabouts with the carrier. This 30-day period applies to shipping and does not include production time.
Once we confirm that your parcel is lost, you can choose either:
- A replacement sent at no extra charge; or
- A refund, if you no longer want the order.
Contact Us
Email: support@mainnybadge.com
Alternative email: support@mainny.com
WhatsApp: +855 12 906 636
You can also reach our online customer service through the website. We usually reply within 24 hours. For urgent questions, message us directly on WhatsApp.